Connect to customer computer or mobile device from any PC, Mac, iOS or Android device.
Transferencia de archivosExchange files from the customer's computer with their consent.
VideollamadaInitiate video call session with customer to interact and offer personalized solutions.
Share your screenProvide demo or assist in troubleshooting by sharing your screen with customer.
Visor de rendimientoUse your desktop for remote sessions and get near 60 FPS speed, possibly world's fastest remote support sessions for computers from anywhere.
Grabar sesiones remotasRecord remote sessions, save snapshots from the session and view later from session logs.
Visualización en varios monitoresAccess two or more monitors connected to remote desktop without any additional software.
IntegracionesUse HelpDesk seamlessly with popular support and ticketing platforms.
ConformidadAyudamos a las empresas que utilizan nuestras soluciones de acceso remoto a cumplir la normativa que rige su sector.
Seguridad
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AES 256 bit encryption
Remote sessions are initiated using TLS v 1.2/AES 256-bit encryption and customers can end the session anytime.
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Two-factor authentication
Additional security support with 2FA. Verify sign ins using one-time code received on email.
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Auto-kill software
Once the session is terminated, the software installed will automatically be deleted from customer device.
Reports and logs
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Session Reports
Access logs, time and date, and other details of each session.
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Grabación de la sesión
Record each session for further diagnosis and future reference.
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Snapshots/Notes
Capture the screen securely and take notes of the issues for detailed references.
Try HelpDesk for faster remote support today!
1 Technician
$99.50/Year $9.95 for the first year
5 Technicians
$249.50/Year $24.95 for the first year
Unlimited Technicians
$499.50/Year $49.95 for the first year
DESCUENTO
7 días de prueba gratuita (sin tarjeta de crédito)